Shipping

UK only. We deliver to addresses in the United Kingdom. We do not offer international shipping or international rates.

Postage is the same as our eBay shop. Each item has a postage band.

Letter (Royal Mail 2nd Class Large Letter): grid end caps and end cap stopper plugs. GBP 2.05 for the first item, then GBP 0.25 for each extra item. A pack of two counts as one item. Smaller letter orders go Large Letter; larger ones go Royal Mail Tracked 48 at GBP 4.15. Checkout works this out for you.

Medium (Royal Mail Tracked 48): couplings, 110mm and 160mm end caps, 110mm adapters, reducers, T and Y junctions, 60mm 4-way and X junctions, 60mm and 80mm L connectors and silt traps, and FatMax bin boxes. GBP 4.15 for the first item, then GBP 0.25 for each extra one of the same item.

Large (Royal Mail Tracked 48): 80mm 4-way and X junctions, 100mm L connectors and 100mm silt traps. GBP 4.15 for the first item, then GBP 0.50 for each extra one of the same item.

If your basket has any Medium or Large item, the whole order goes Royal Mail Tracked 48 from GBP 4.15. Letter items in a parcel order add nothing, and different items add no extra postage. Only extra ones of the same Medium or Large item and size add GBP 0.25 (Medium) or GBP 0.50 (Large). Checkout shows the amount for your order.

Orders with any Medium or Large item, and larger letter orders, go Royal Mail Tracked 48. Smaller letter-only orders go Royal Mail 2nd Class Large Letter, which is untracked. Checkout shows which service your order uses.

Orders with any Medium or Large item, and letter orders too big for one Large Letter, go Royal Mail Tracked 48. Other letter-only orders (end caps) go Royal Mail 2nd Class Large Letter, which is untracked.

Allow 3–7 working days from the order for a typical UK mainland delivery. We do not offer next-day.

If you’re not in, Royal Mail will leave a card or try a neighbour.

If something is missing or damaged, email support@shape-shop.co.uk with the order details — don’t post anything back until we’ve agreed it. See Returns.